Cell Phone Privacy Lawsuit News- 1/25/2012: Increasingly, cell phone calls and computer communications, whether over personal computer, laptop, or handheld device with multiple functionality, are being transmitted over the Internet in a wireless form, giving users greater mobility and allowing them to work, socialize, and interact with others anyplace where there is wireless service available. Work is no longer confined to the office, playing games can take place alone or with anonymous participants in cyberspace, and daily life can incorporate multiple functions from different locations. For many, the typical nine-to-five workday is becoming a distant memory, and the types of activities formerly associated with “home,” “work,” and “leisure” are no longer clearly separated. There is some irony in thinking that using cell phones and the Internet gives us more flexibility about where we go and how we control our time, but at the same time, many people report that they feel more stress in their lives, rather than less. Could these two technologies be contributing to more stress, rather than simplifying or facilitating our lives?
Everyone has a strong opinion about cell phones. Many people complain that the cell phone is an annoyance, but then claim they couldn’t live without one. The cell phone is not just a more portable version of our traditional wired telephone. It is a small, portable technology that allows us to make phone calls and participate in a wide range of media interactions anywhere, anytime (as long as we’re in range of a cell tower). It is actually remarkable that in a period of about ten years, cell phones have become a “must-have” technology for many, despite the often-poor reception quality or unreliability of cell phones, the need to remember to charge them, and their extra cost. In the United States, where 92.9 percent of the population already has access to a telephone,1 the growth of the less reliable and more expensive cell phone is nothing short of a phenomenon.
The Internet became a viable form of communication as early as the 1960s, but the commercial explosion of home-based Internet use started in the early 1990s. Like many technologies that seem to become second nature to a segment of the population, the Internet has developed to provide a host ofservices that may have been already available to people in other ways before they found their way to the online world. Many people, particularly the younger members of our society, spend hours each day negotiating the world of the Internet—time they are not spending with other forms of media or with other people. Google’s acquisition of the popular Internet site YouTube, on which anyone can post video clips, made headlines in October 2006 because of the $1.65 billion (in stock) purchase price. Within two months, Verizon, Fox, CBS, and NBC announced that they, too, were collaborating on offering an Internet alternative to YouTube.5 The television and film industries know that they’ve got to court the Internet crowd or lose valuable viewers of traditional media content.
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Personal habits also condition people to use communication technologies in particular ways. Checking cell phone messages or answering e-mail first thing in the morning is now as much of a routine for many as having a cup of coffee or brushing your teeth. Getting news or music over the Internet is convenient and can be done while sending e-mail, reading the latest celebrity gossip, or working from home, all over the Internet. Who your “friends” are can be listed in an available directory on a cell phone or on any number of personal social networking sites on the Internet. When a cell phone is programmed to block calls from anyone who hasn’t been entered into an “approved” call list, or someone removes your name from their roster of “friends,” the number of interactions on either technology are limited. There is no surprise that many people claim that the more we have access to communication technologies, the less we really communicate.
Sometimes cell phones and the Internet are the catalysts for social change, and sometimes they reflect social change: either way, these technologies are contributing to subtle changes in American values and to how different groups (based on age, gender, class, and race) use those changes to define individual and group identities. This book is about the changes that cell phones and the Internet—the dynamic duo—are bringing to American life, where the technologies always seem to be “on.” As a cultural history, this book examines how these two technologies—separately and together—are contributing to a change in American attitudes, behaviors, and cultural values.
It is probably human nature to want to believe that all technologies make our lives easier, better, or more efficient. After all, commercials for these products and services promise us better control over the chaos of our lives. When we first start using a new technology, we experience a learning curve. For those who learn quickly, expectations for what the technology can do for us can be wonderful. Those who struggle to learn how to use the technology may experience greater stress or anxiety. Some people try something, only to realize that they don’t really like or need it. But those who do master the technology tend not to notice how they begin to rely on it. The instantaneous nature of communicating with cell phones and the Internet leads us to transmit and receive information faster and with less consideration for how it might affect our lives. Our ability to connect immediately, anywhere, anytime, to someone conditions us to think of all activities in full operation twenty-four hours a day, seven days a week. That hum we feel in the air may be constant, invisible potential for immediacy—or it may well be anxiety, particularly for those who allow these technologies to infiltrate so many aspects of daily life. Or, it may accompany the unspoken reality that our daily activities, both private and public, are changing our culture in ways that we don’t yet truly understand, and for that reason, we feel uncomfortable.
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Earlier technologies give us a clue to understanding social change. The telegraph and telephone changed American culture; they united east and west coasts with a distribution form that delivered communication and messages to people and changed the way they lived, worked, and played. The wired model of communication became the backbone for telephony and the Internet, and even though we increasingly use these technologies in wireless form, the institutions, practices, and social attitudes about communication remain rooted in the structures that introduced wired communications to American culture in the late nineteenth century and all of the twentieth.
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Cell Phone Privacy Lawsuit